Furthermore, Moore discovered Eufy had begun encrypting “other calls to make it almost possible to detect.” However, the footage itself was still there. In an update, Moore states that Eufy removed one background call that was revealing the stored images on the cloud. In an email, the representative claimed the resource uploaded to an Amazon Cloud server “will not be able to leak to the public.” Eufy Backpedals, Tries to Mask Its Insecure Product Without Stopping What Makes It Insecure In the First Place Next, a Eufy customer service engineer attempted to downplay how serious the breach was.
Instead, support representatives first tried to convince Moore nothing was sent to cloud storage. When Moore brought the falsity of Eufy’s local-only data storage promise to the company, it was an opportunity for Eufy to remedy the matter. That’s a serious security concern, and is the complete opposite of the level of privacy Eufy claims the product offers. Not only that, but Moore discovered he could access the stream from the video doorbell remotely, unencrypted and without any authentication. 23, Moore demonstrated video footage from the Doorbell Duo streaming to a cloud service, even though cloud storage was disabled. Eufy claims “This means that no one has access to your data but you.”Īccording to security researcher Paul Moore, that’s patently false. According to the product information page, this video doorbell doesn’t store anything in the cloud.
Take, for example, Eufy’s Video Doorbell Duo. Security Researcher Discovers Eufy Local-Only Camera Storage Promise Is Untrue Among the product information for its Video Doorbell Duo, Eufy includes the promise “that no one has access to your data but you.” That’s been proven to be a lie, and Eufy’s response does little to allay my worries about the broken promise. Eufy sells several security cameras with a promise that all the video footage and other data are stored local-only. The video should be encrypted and inaccessible to anybody you don’t want to see it. When it comes to home security cameras, most people prefer their video footage to stay secure.
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